Items where Author is "Yogaswara, Sanggra Kusuma"

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Thesis

Yogaswara, Sanggra Kusuma (2012) Pengaruh Dimensi Kualitas Pelayanan Terhadap Kepuasan Pelanggan Serta Dampaknya Terhadap Loyalitas Pelanggan PT Pegadaian Cabang Tanjung Duren. S2 thesis, Universitas Mercu Buana.

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