Items where Author is "YUNITA, ERNA"

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Thesis

YUNITA, ERNA (2013) STRATEGI CUSTOMER RELATIONS MELALUI PROGRAM CUSTOMER GATHERING DALAM MENINGKATKAN KEPERCAYAAN NASABAH DI BCA KCP KEBON JERUK PERIODE TAHUN 2012 - 2013. S1 thesis, Universitas Mercu Buana.

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