Items where Author is "YUNIAR, NUR HAFSAH"

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YUNIAR, NUR HAFSAH (2019) IMPLEMENTASI LAYANAN “UOB RIGHT BY YOU” DALAM MENINGKATKAN KUALITAS PELAYANAN DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (STUDI KASUS PADA PT BANK UOB INDONESIA CAPEM SAWAH BESAR). S1 thesis, Universitas Mercu Buana Jakarta.

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