Items where Author is "YAHYA, IDAWATI DEWI"

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Thesis

YAHYA, IDAWATI DEWI (2010) ANALISIS KUALITAS PELAYANAN DALAM UPAYA PENINGKATAN LOYALITAS PENUMPANG DAN KEUNGGULAN BERSAING MASKAPAI PENERBANGAN LION AIR. S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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