Items where Author is "Winandar, Rian Prawiratama Tantrio"

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Winandar, Rian Prawiratama Tantrio (2016) PERANCANGAN PENINGKATAN KUALITAS PELAYANAN MENGGUNAKAN MODEL KANO DENGAN DIMENSI SERVQUAL YANG DIINTREGASIKAN DENGAN QUALITY FUNCTION DEPLOYMENT ( QFD) PADA POLI KLINIK ANAK RS. MUHAMMADIYAH TAMAN PURING JAKARTA. S1 thesis, Universitas Mercu Buana.

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