Items where Author is "Widowati, Hesti Fitria"

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Thesis

Widowati, Hesti Fitria (2016) PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH DENGAN KEPUASAN DAN KEPERCAYAAN NASABAH SEBAGAI VARIABEL INTERVENING ( Studi Kasus : PT Bank Central Asia KCP Kosambi Wilayah Jakarta Barat). S1 thesis, Universitas Mercu Buana.

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