Items where Author is "WIJAYA, KELSYA ALEXANDRA"

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WIJAYA, KELSYA ALEXANDRA (2024) PENGARUH E-SERVICE QUALITY DAN E-TRUST TERHADAP E- LOYALTY DENGAN E-SATISFACTION SEBAGAI VARIABEL INTERVENING TERHADAP PENGGUNA APLIKASI MYBCA (Studi Kasus Pada Pengguna Aplikasi MyBCA di BCA KCU Rawamangun Jakarta Timur). S1 thesis, Universitas Mercu Buana-Menteng.

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