Items where Author is "WIDYATMIKO, RISTYONO"

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Thesis

WIDYATMIKO, RISTYONO (2010) Peranan Sistem Manajemen Mutu ISO 9001:2000 Dalam Mengatasi Keluhan Pelanggan (Studi Kasus Pada PT AFG). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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