Items where Author is "WIDYANTO, NOVIAN"

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WIDYANTO, NOVIAN (2015) EVALUATE WORKFORCE MANAGEMENT AND REAL TIME FOR MONITORING DALAM UPAYA MEMENUHI KETERSEDIAAN LAYANAN CUSTOMER CARE HALO BCA 500888 DENGAN MODEL ANTRIAN PADA PT.BANK CENTRAL ASIA TBK. S1 thesis, Universitas Mercu Buana Jakarta.

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