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Items where Author is "WICAKSONO, CITRA PANDU"

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Thesis

WICAKSONO, CITRA PANDU (2013) PENGARUH E-SERVQUAL TERHADAP KEPUASAN DAN IMPLIKASINYA TERHADAP LOYALITAS PENGGUNA INTERNET BANKING (Studi Kasus : PT. Bank Mandiri (Persero) Tbk). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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