Items where Author is "WIBOWO, RIKI KRISTOMI AGUNG"

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Thesis

WIBOWO, RIKI KRISTOMI AGUNG (2016) ANALISIS PENGARUH KUALITAS LAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN RITEL ( STUDI KASUS GIANT CITRA RAYA ). S2 thesis, Universitas Mercu Buana.

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