Items where Author is "TJAHJANA, HENDRA SOEMIARSA"

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Thesis

TJAHJANA, HENDRA SOEMIARSA (2018) PENGARUH KUALITAS JASA, CITRA MEREK, PROMOSI DAN E-SERVQUAL TERHADAP KEPUASAN PELANGGAN PT INDOSAT TBK. S2 thesis, Universitas Mercu Buana Jakarta - Menteng.

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