Items where Author is "TAMPUBOLON, OCHTO RIANTO"

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Thesis

TAMPUBOLON, OCHTO RIANTO (2019) ANALISIS KEPUASAN PESERTA BAM TERHADAP KUALITAS PELATIHAN UNIT LEARNING SERVICE PT. GMF AEROASIA, TBK. MENGGUNAKAN METODE SERVQUAL DAN QFD. S1 thesis, Universitas Mercu Buana Jakarta.

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