Items where Author is "Suhartati, Suhartati"

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Suhartati, Suhartati (2011) ANALISIS TINGKAT KEPUASAN PADA KONSUMEN TERHADAP KUALITAS PELAYANAN PT BANK PERMATA (Studi Kasus pada PT Bank Permata Cabang Balikpapan Jakarta). S1 thesis, Universitas Mercu Buana.

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