Items where Author is "Sugiharto, Batriono"

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Thesis

Sugiharto, Batriono (2013) PERBAIKAN KUALITAS LAYANAN PENJUALAN TIKET PESAWAT UDARA DENGAN MENGGUNAKAN QUALITY FUNCTION DEPLOYMENT (QFD) PADA CV FUNTASTIC TOUR DAN TRAVEL. S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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