Items where Author is "SUSANTO, ANDRIAS"

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SUSANTO, ANDRIAS (2011) PENGARUH KUALITAS JASA , KEPERCAYAAN MEREK DAN SWITCHING COST TERHADAP RETENSI PELANGGAN PADA PT SSE-VAN DER HORST INDONESIA. S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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