Items where Author is "SUSANTI, MESSALIA"

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SUSANTI, MESSALIA (2015) PENGARUH KOMPETENSI KOMUNIKASI DAN KUALITAS PELAYANAN CUSTOMER SERVICE TERHADAP TINGKAT KEPUASAN NASABAH DI BANK BJB CABANG GAJAH MADA JAKARTA PUSAT PERIODE APRIL - JUNI 2015. S1 thesis, Universitas Mercu Buana.

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