Items where Author is "SURATIN, BERLIAN DELIMA"

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Thesis

SURATIN, BERLIAN DELIMA (2012) ANALISA PENGARUH KUALITAS PELAYANAN JASA DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN JAVANA SPA. S1 thesis, Universitas Mercu Buana Jakarta.

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