Items where Author is "SUMIYATUN, SUMIYATUN"

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Thesis

SUMIYATUN, SUMIYATUN (2014) STRATEGI KOMUNIKASI CUSTOMER SERVICE PADA PELAYANAN KELUHAN NASABAH (Studi Kasus di Bank DKI Cabang Pembantu Tebet Barat). S1 thesis, Universitas Mercu Buana Jakarta.

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