Items where Author is "SUGIYANTORO, YOHANES"

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Thesis

SUGIYANTORO, YOHANES (2008) KOMUNIKASI EMPATI DOKTER DALAM PENINGKATAN KUALITAS LAYANAN KESEHATAN TERHADAP KEPUASAN PASIEN (Kasus di Rumah Bersalin Putra Kinasih, Jakarta). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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