Items where Author is "SUARNATA, SUARNATA"

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Thesis

SUARNATA, SUARNATA (2007) ANALISA HUBUNGAN FAKTOR-FAKTOR KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (Studi Kasus Di PT. Express Transindo Utama di Jakarta). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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