Items where Author is "SIMATUPANG, RUDOLF"

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Thesis

SIMATUPANG, RUDOLF (2019) ANALISIS KEPUASAN KONSUMEN TERHADAP KUALITAS LAYANAN JASA EKSPEDISI UNTUK MENINGKATKAN DAYA SAING PELANGGAN DENGAN METODE SERVQUAL DAN IPA STUDI KASUS DI PT KOMANDO GLOBAL EKSPRES. S2 thesis, Universitas Mercu Buana Jakarta.

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