Items where Author is "SIMANJUNTAK, DIAN FRANSISKUS"

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Thesis

SIMANJUNTAK, DIAN FRANSISKUS (2020) ANALISIS PENGARUH BRAND EQUITY DAN KUALITAS PELAYANAN TERHADAP KEPUASAN SERTA DAMPAKNYA TERHADAP LOYALITAS PESERTA (Studi Kasus Pada Peserta BPJS Ketenagakerjaan Kantor Cabang Jakarta Cilandak). S2 thesis, Universitas Mercu Buana Jakarta.

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