Items where Author is "SETIAWAN, ENDAN"

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Thesis

SETIAWAN, ENDAN (2020) ANALISIS KUALITAS PELAYANAN MASKAPAI PENERBANGAN LION AIR TERHADAP KEPUASAN KONSUMEN MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS (Studi Kasus pada PT. Lion Air). S1 thesis, Universitas Mercu Buana Jakarta.

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