Items where Author is "SETIAWAN, ABDURRAHMAN MALIK"

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Thesis

SETIAWAN, ABDURRAHMAN MALIK (2021) ANALISIS PENGARUH PRINSIP-PRINSIP TOTAL QUALITY MANAGEMENT (TQM) TERHADAP SERVICE QUALITY (Studi pada pengguna motor dengan Bahan Bakar Minyak BBM Jenis Premium PT.Pertamina di Jabodetabek). S2 thesis, Universitas Mercu Buana Jakarta.

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