Items where Author is "SEPTIAWAN, DIDIK BAYU"

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SEPTIAWAN, DIDIK BAYU (2020) RANCANGAN LEAN MANUFACTURING UNTUK MENGURANGI PEMBOROSAN PADA LAYANAN KELUHAN PELANGGAN DENGAN PENDEKATAN METODE DMAIC DAN VSM (Studi kasus penjualan unit forklift PT.KTG). S1 thesis, Universitas Mercu Buana Jakarta.

SEPTIAWAN, DIDIK BAYU (2019) KEPUASAN PELANGGAN TERHADAP PELAYANAN JASA PENJUALAN UNIT FORKLIFT DENGAN MENGGUNAKAN METODE SERVICE QUALITY DI PT. KASANA TEKNINDO GEMILANG. S1 thesis, Universitas Mercu Buana Jakarta.

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