Items where Author is "SATRIA, ADHI PANJI"

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Thesis

SATRIA, ADHI PANJI (2013) STRATEGI KOMUNIKASI CUSTOMER SERVICE DALAMPENANGANAN KELUHAN NASABAH (STUDI KASUS : BANK SYARIAH MANDIRI KCP JATIASIH). S1 thesis, Universitas Mercu Buana Jakarta.

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