Items where Author is "SARI, IVO INDAH"

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SARI, IVO INDAH (2016) PERBAIKAN KUALITAS JASA PELAYANAN PELATIHAN BERBASIS KOMPETENSI BBLKI SERANG MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (QFD). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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