Items where Author is "SAPARI, "

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Thesis

SAPARI, (2016) PENGARUH KUALITAS PELAYANAN (TANGIBLE, RELIABILITY, RESPONSIVENESS, ASSURANCE, DAN EMPATHY) TERHADAP KEPUASAN PELANGGAN PADA PT. RAFINDO TIGA SAKTI. S2 thesis, Universitas Mercu Buana.

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