Items where Author is "RUSMANA, ERNI ROSNAWATI"

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Thesis

RUSMANA, ERNI ROSNAWATI (2020) ANALISA KUALITAS LAYANAN DAN HARGA TERHADAP KEPUASAN PELANGGAN SERTA IMPLIKASINYA PADA LOYALITAS PELANGGAN (PASIEN RAWAT JALAN DI RS PREMIER BINTARO). S2 thesis, Universitas Mercu Buana Jakarta.

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