Items where Author is "RAFIS, ARIF"

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RAFIS, ARIF (2013) TINGKAT KEPUASAN PELANGGAN TERHADAP KUALITASLAYANAN (SERVQUAL) STAFF TICKETING DI KANTOR PENJUALAN SENAYAN CITY PT. GARUDA INDONESIA Tbk. S1 thesis, Universitas Mercu Buana Jakarta.

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