Items where Author is "Pradesta, Giovanny Christianto"

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Pradesta, Giovanny Christianto (2024) ANALISIS MANAJEMEN LAYANAN IT MENGGUNAKAN FRAMEWORK ITIL V3 PADA DOMAIN SERVICE OPERATION (STUDI KASUS: PERUSAHAAN ASURANSI KYKY). S1 thesis, Universitas Mercu Buana Jakarta - Menteng.

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