Items where Author is "PUTRI, PRATIWI PURNAMA"

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Thesis

PUTRI, PRATIWI PURNAMA (2019) MODEL KOMUNIKASI CUSTOMER SERVICE DALAM MENINGKATKAN BANKING SERVICE QUALITY (Studi Kasus Customer Service Pada PT Bank Negara Indonesia Kantor Cabang Pembantu Merdeka Bogor). S1 thesis, Universitas Mercu Buana Jakarta.

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