Items where Author is "PUTRA, REFIAN ADITYA"

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PUTRA, REFIAN ADITYA (2023) SISTEM INFORMASI HELPDESK MENGGUNAKAN FRAMEWORK ITIL V3 DOMAIN INCIDENT MANAGEMENT PADA PT. XYZ (Studi Kasus: PT. XYZ). S1 thesis, Universitas Mercu Buana Jakarta.

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