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PUTRA, ANDRIANTO PRATAMA (2022) PENGARUH KUALITAS PELAYANAN, MARKETING, DAN RELATIONSHIP CORPORATE SOCIAL RESPONSIBILITY TERHADAP LOYALITAS NASABAH BANK BRI (STUDI KASUS CABANG BANK BRI UNIT PINANG RANTI). S1 thesis, Universitas Mercu Buana Bekasi.