Items where Author is "PRIYATNA, ALIF GIGAH"

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Thesis

PRIYATNA, ALIF GIGAH (2019) ANALISA KEPUASAN PELANGGAN PT. PJB UP MUARA KARANG DENGAN METODE CSI (Customer Satisfaction Index) dan HOQ (House of Quality). S1 thesis, Universitas Mercu Buana Jakarta.

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