![]() | Up a level |
PRIHATIN, ACHMAD FIRDAUS (2003) ANALISIS KUALITAS PELAYANAN DI PT. BANK BUKOPIN- STUDI KASUS PADA KANTOR BANK BUKOPIN CABANG CILEGON (The Analytical of Service Quality In PT. Bank Bukopin - Case Study In Bukopin Cilegon Branch Office). S2 thesis, Universitas Mercu Buana Jakarta.