Items where Author is "PRASETYANI, FARIDA WAHYU"

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PRASETYANI, FARIDA WAHYU (2021) ANALISIS KUALITAS PELAYANAN JASA KALIBRASI ALAT TERHADAP KEPUASAN PELANGGAN PADA UNIT PELAKSANA TEKNIS DAERAH BALAI PENGUJIAN DAN SERTIFIKASI MUTU BARANG KERAMIK DAN TABUNG GAS BOGOR DENGAN METODE SERVQUAL DAN IPA. S1 thesis, Universitas Mercu Buana Jakarta.

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