Items where Author is "OKTAVIYANI, SARI"

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Thesis

OKTAVIYANI, SARI (2019) PERHITUNGAN TINGKAT KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN DENGAN MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEKS DAN SERVICE QUALITY DI PT VOFFICE INDONESIA. S1 thesis, Universitas Mercu Buana Jakarta.

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