Items where Author is "OKTAVIA, SANTI"

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Thesis

OKTAVIA, SANTI (2022) ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PENUMPANG ANGKUTAN UMUM “SIBENTENG” KOTA TANGERANG MENGGUNAKAN METODE STRUCTURAL EQUATION MODELLING ( SEM ). S2 thesis, Universitas Mercu Buana Jakarta.

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