Items where Author is "Nurfajriah, Nurfajriah"

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Thesis

Nurfajriah, Nurfajriah (2015) STUDI PENINGKATAN KUALITAS PELAYANAN PENDIDIKAN DENGAN MENGGUNAKAN METODE SERVQUAL DAN SIX SIGMA (studi kasus di fakultas teknik UPN " Veteran " jakarta). S2 thesis, Universitas Mercu Buana.

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