Items where Author is "NURULAFIAH, FITRI"

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Thesis

NURULAFIAH, FITRI (2022) PENGARUH E-SERVICE QUALITY, E-TRUST, DAN E-LOYALTY TERHADAP E-CUSTOMER SATISFACTION PADA PENGGUNA E-BANKING NASABAH BANK CENTRAL ASIA (BCA) TBK DI MASA PANDEMI COVID-19. S1 thesis, Universitas Mercu Buana Jakarta-Menteng.

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