Items where Author is "NURDIN, MOHAMAD"

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Thesis

NURDIN, MOHAMAD (2019) PERBAIKAN KUALITAS LAYANAN INTERNET BANKING DENGAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) BERDASARKAN PENDEKATAN E-SERVQUAL (Studi Kasus pada Industri Perbankan dengan Kategori BUKU 1). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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