Items where Author is "NUGROHO, NOVIANSYAH MULYO"

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Thesis

NUGROHO, NOVIANSYAH MULYO (2014) STRATEGI KOMUNIKASI CUSTOMER SERVICE DALAM MENANGANI KELUHAN PELANGGAN PT.TELKOMSEL TBK, GRAPARI BOGOR. S1 thesis, Universitas Mercu Buana.

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