Items where Author is "NOVIAWAN, ELVI"

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Thesis

NOVIAWAN, ELVI (2016) PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP KEPUTUSAN PEMBELIAN E-TICKETING TRANSJAKARTA (STUDI KASUS JAKCARDBANK DKI). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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