Items where Author is "NAINGGOLAN, REBEKKA OKTAVIA"

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Thesis

NAINGGOLAN, REBEKKA OKTAVIA (2021) ANALISIS KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) DI PELABUHAN AJIBATA. S1 thesis, Universitas Mercu Buana Jakarta.

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