Items where Author is "Marsita, Ika"

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Marsita, Ika (2013) PENGARUH PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN PT.MATAHARI DEPARTEMENT STORE CABANG DAAN MOGOT. S1 thesis, Universitas Mercu Buana.

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