Items where Author is "MOCHTAR, INDRAJANA LAHAJA"

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Thesis

MOCHTAR, INDRAJANA LAHAJA (2015) ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PELANGGAN MELALUI PENDEKATAN SERVQUAL PADA LEMBAGA SERTIFIKASI PRODUK DI INDONESIA. S3 thesis, Universitas Mercu Buana Jakarta - Menteng.

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