Items where Author is "MIMBI, PATRA"

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MIMBI, PATRA (2012) ANALISA TINGKAT KEPUASAN NASABAH TERHADAP PELAYANAN TELLER PADA BANK OPQ DI DAERAH SERPONG DENGAN MENGGUNAKAN METODE SERVQUAL (SERVICE QUALITY). S1 thesis, Universitas Mercu Buana.

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