Items where Author is "MERIYANA, DWI"

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Thesis

MERIYANA, DWI (2018) PENGARUH KOMPETENSI KOMUNIKASI CUSTOMER SERVICE TERHADAP TINGKAT PEMAHAMAN CUSTOMER PADA PROSEDUR KLAIM ASURANSI KENDARAAN BERMOTOR DI PT PAN PACIFIC INSURANCE CABANG JAKARTA SELATAN. S1 thesis, Universitas Mercu Buana Jakarta.

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